Our refund and returns policy last 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange. To be eligible for a return, your item must be unused and in the same condition you received. It must also be in the original packaging.
Several types of goods are exempt from being returned. Goods such as Coffee. tea and any perishables cannot be returned. Gift certificates or any downloadable can not be returned. If you have an issue we do want to know and have the opportunity to make it right so please email us.
To complete your return, we require a receipt or proof of purchase.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment,.
To return your product, you should mail your product to: Klekolo World Coffee 181 Court sstreet Middletown CT. 06457
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Contact us at Klekolo@gmail.com for questions related to refunds and returns.